Through the years we have collected a series of quotes that say, much better than we could, what we feel on dozens of topics, like service, caring, leadership and success. In this department we will share many of our favorite quotes, and ask you, as a part of the Customer-caring community to share yours as well. Read and Contribute Quotes Here
Snooze You Lose
Ever wonder how some people stay in business? Have you ever, as a customer, walked away from a business interaction shaking your head in disbelief at the treatment you'd received? We have. Our conclusion: many customer care providers are asleep at the switch! Read and Contribute Articles Here
Friday, May 9, 2008
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Are You Hiring the Right Employees?
Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.
Do you know how to hire them?
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Come Monday morning, do you have a hard time getting started, a tough time getting focused at the job at hand?
If so,
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