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In every situation there is a lesson - even if that lesson is how NOT to do business. In "Snooze You Loooze" you'll find true stories that will make you laugh and make you cringe - the service was that poor! Let yourself be astounded by the mediocrity that surrounds us and the lack of focus on customer needs. Then ask yourself, "Where is the lesson? Does our business do this in any way?"
There is a form below where you can submit your own amazing experiences of being dissed as a customer - or of dissing one (We know you didn't do it on purpose, right?). We will select several stories over the course of the year, edit them and share them with our Customer-caring community. In the meantime, read and ENJOY! Life is full of lessons!
When the Consumer Protection Law under does not apply.
The $60 Question What's the world coming to? A price tag on questions?
Are You Kidding Me? I thought I was going into the gift shop, apparently I was entering the twilight zone...
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Saturday, July 4, 2009
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