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Store Home » E-Product --- E-books & Virtual Products

E-Product --- E-books & Virtual Products

 

Products in E-Product --- E-books & Virtual Products

Achievement Based Interviewing and Evidence Based Selection

Special Report on the BEST Hiring skills for this century (so far!)

Introducing Achievement Based Interviewing and Evidence Based Selection - ABE.

(E-book - to be downloaded after purchase)



Your Price:  $99.00
 

Dare to Care(SM) Stickers

It’s the most fun $4.97 you’ll spend all week!

 

DOWNLOAD the template and print onto your own Avery 5160 labels – print them in B&W or color and spread the word!
Your Price:  $4.97
 

Relationship Secrets Every Brain, Nerd & Tech Geek Can Use

"How 5 Easy To Learn Relationship Skills Can Super-Charge Your Career!"

This E-book gives you the straight goods, everything you need to know about using people skills to maximize your profits and productivity. And it's all explained in simple down-to-earth language.

Your Price:  $27.00
 

Successnet - Goal Planner

Determine What You Really Want, Prioritize Your Goals, Stay Focused and Remain Consistently Moving in the Direction of Your Dreams Throughout the Year with SuccessNet's Goal Planner

click buy now for more details...

Your Price:  $27.00
 

Successnet - How to Write a Mission Statement

Create a mission statement that works! It’s a foundational piece of your plan.   

click buy now for more details...

Your Price:  $3.95
 

Successnet - How to Write an Inspiring Vision Statement

Couple this with your mission statement and you’re on your way to success 

click buy now for more details...

Your Price:  $3.95
 

Successnet - Laser Questions

Clarity leads to power. This tool can give you the clarity you need to get you where you want to go. Full of questions that will stimulate your highest level of thinking.  

click buy now for more details...

Your Price:  $9.95
 

Successnet - Your Core Values

When You Know Your Core Values, Every Decision You Make is Easier
Sound Core Values Are the Foundation of a Truly Successful Life.

click buy now for more details...

Your Price:  $19.97
 

The Complete Guide to Retail Loyalty Marketing by Alan J. Katz

How to Attract Valuable New Customers and Keep Them From Going to Your Competitors

Discover the secrets successful retailers use to get new customers and keep them loyal.

written by Alan J. Katz

Your Price:  $37.00
 

Winning at Customer Retention

"101 Ways to Keep 'Em Hapyy, Keep 'Em Loyal, & Keep 'Em Coming Back!" After five printings and almost 10,000 copies sold, we've turned JoAnna's first book, "Winning at Customer Retention" into an e-book. This is a little book with a big impact, this one-idea-on-a- page book delivers insight that can be used at every level of an organization to build and sustain customer retention and loyalty. Based on the premise that the businesses that will thrive are those that recognize and nurture strong, trusting relationships, "Winning" offers a new look at the interaction between marketing and customer care. At the heart of "relationship marketing" is relationship mastery.
Your Price:  $15.00
 
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