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Store Home » E-Learning --- Customer Care Coach


E-Learning --- Customer Care Coach


Welcome to the Customer Care Coach®. Here you can find our e-mastery course that will help you build stronger customer relationships, become a better manager, increase your sales, and get more referrals.

 

Customer Care Coach - Full Enrollment & Membership
Only $498.00 for 40 energizing weekly lessons

That's just $1.75 a day invested in your most important assets - your relationships with your customers and staff!
Because this is a curriculum-based training program, with one lesson building on the next, we recommend the full enrollment and membership. You get the COMPLETE E-Mastery Course for the BEST price.
Your Price:  $498.00
 

Customer Care Coach - Half Enrollment & Membership
Only $299.00 for 20 weeks of the Customer Care Coach® -
You can complete half the course, take a breather, and then pick up where you left off after your busy season is over!

Enroll TODAY and SUPER-CHARGE your customer service by turning it into Exquisite Customer Care!
Your Price:  $299.00
 

Customer Care Coach - Library Edition #1 -- The Foundation Principles of "The Art & Science of Exquisite Customer Care"

Jump-start new ways of thinking about Customer Care. 

Buckle up your seatbelt and get ready to ride! 

You’re about to be transported to a new way of thinking about business, management and the customer. The Foundation Principles of "The Art & Science of Exquisite Customer Care" begins with the ‘Three C’s’ of Exquisite Customer Care. Feel your perspectives on successful business and on emotions in the workplace shift. Discover the Working Relationship Tripod(sm).

Your Price:  $59.00
 

Customer Care Coach - Library Edition #2 -- Doing the Basics Brilliantly

These eleven dimensions form the underlying ‘brilliance’ of your customer care efforts. Learn them, use them, measure them and make changes accordingly.

The dimensions provide a framework for thinking about improvement that is organized and useful in understanding where your customer care efforts could be better. If you do nothing else this year, expand your thinking to include getting and ‘A+’ on those elements that are the most important to your customers. Your business depends on it.

Your Price:  $59.00
 
  Friday,
May 9, 2008

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Are You Hiring the Right Employees? 

  Acheivement-Based Interviewing and Evidence Based Selection 

Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.

Do you know how to hire them?

More Info on Acheivement-Based Interviewing and Evidence Based SelectionAcheivement-Based Interviewing and Evidence Based Selection
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