(561) 279-0027      Shopping Cart      Member Sign In      Contact Us     
Customer service training programs and consulting for relationship management, customer satisfaction, loyalty and happiness.
Join our Mailing List

Get a Free
Special Report too!

"7 Secrets of
Customer-Focused
Leadership"

Email:

Click here to Read the Current Customer Care TIP!
 
Customer Service Quiz

Is your
Customer Service
Exquisite?

Take a Quick Quiz

Romance Customers
Build Relationships
Send Out Cards

Browse Site
Our Values

JoAnna Brandi & Company is value-driven. These are the values we choose to live by:

Archives
Quote of the Week

 "When you are not practicing, remember, someone somewhere is practicing, and when you meet him he will win."

Ed Macauley,
basketball player.

Quote Library


Store Home » E-Product for Motivation


E-Product for Motivation



 

Monday Morning Motivation - Volume 1

 

Important News For Every Customer Service Person Who’s Ever Wanted More Motivation, Encouragement and Support!  Because you’ll never get all you need from your boss.

It’s true! No matter how good (or bad) your manager is, they can’t possibly give you all you need to motivate you to take great care of your customers. 
You have to take charge of that.

So what’s the news?

Now there’s a simple, dirt cheap, guaranteed way to make your job a whole lot easier. All it takes is a shift in where you focus your attention.  

Monday Morning Motivation

Helps you make that shift by jump-starting your week with
JoAnna Brandi, the “Customer Care Lady.”

Based on the insights from her first book "Winning at Customer Retention, 101 Ways to Keep 'em Happy, Keep 'em Loyal and Keep 'em Coming Back," she’s developed a short, easy way to keep you energized by helping you focus on a single customer relationship building concept:

The more you master customer relationship management skills, the more confident and in control of the customer interaction you become. The more in control you are, the less stress you’ll experience and the more you’ll enjoy your job. 

**********************************************************************

"I work for one of the largest banks in the U.S. and deal with demanding corporations daily. In the past, the grind has really gotten to me and when my confidence is sapped, my customers and even my family members feel the negative effects. With Monday Morning Motivation I’m turning all that around. JoAnna Brandi’s words are wise and her suggestions are do-able. As I practice what she teaches, I find that her simple suggestions have far-reaching, positive results. I can’t thank her enough." ~M. LoGiudice

 More Information                 Sign me up right now!

 

 

 

 

 

Your Price:  $14.95
 

Monday Morning Motivation - Yearly Subscription

Same great Motivation as Monday Morning Motivation - Volume 1

If you enroll for one year you save $12.80 and you receive 4 bonus weeks

Your Price:  $47.00
 
  Saturday,
May 10, 2008

Featured Item

Are You Hiring the Right Employees? 

  Acheivement-Based Interviewing and Evidence Based Selection 

Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.

Do you know how to hire them?

More Info on Acheivement-Based Interviewing and Evidence Based SelectionAcheivement-Based Interviewing and Evidence Based Selection

Get Motivated

Come Monday morning, do you have a hard time getting started, a tough time getting focused at the job at hand?

If so,
GET
YOUR MOJO MOVIN'!

Get 12 weeks of 
MOJO MOVIN' MOTIVATION
  for only $14.95 

GET YOUR MOJO MOVIN'! GET YOUR MOJO MOVIN'!

JoAnna's Blog
Welcome Message


Click here to see Welcome Message

Why Today's Sharpest Leaders Use the "Coach"

Our Most Popular
'Quick Reads'