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"JoAnna Brandi's Customer Care Kit"

Product #: CS-032


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"The Deeper the Roots, the Sweeter the Fruits"

Buy a handful of knowledge. Three books on Customer Care by JoAnna Brandi - AKA The Customer Care Lady. 1) Building Customer Loyalty- 21 Essential Elements in Action 2) 54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World 3) Winning at Customer Retention (available as an e-book on CD only It will be emailed separately to you).    $39.90 Value

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  Friday,
July 4, 2008

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Are You Hiring the Right Employees? 

  Acheivement-Based Interviewing and Evidence Based Selection 

Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.

Do you know how to hire them?

More Info on Acheivement-Based Interviewing and Evidence Based SelectionAcheivement-Based Interviewing and Evidence Based Selection

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